Location of Capture app logs

Logs for Muntra Capture are stored locally on the computer. All log files follow the same pattern:

C:\Users\<user>\AppData\Local\Muntra\<process>\Logs\

Each folder contains a current log file (e.g. CaptureBackend.log) and up to 10 rolled files (CaptureBackend00.log through CaptureBackend09.log). The numbered files are older. When sharing logs with support, include all files in the folder.

Capture processes

Process	Log folder
CaptureBackend	C:\Users\<user>\AppData\Local\Muntra\CaptureBackend\Logs\
Twain.Plugin	C:\Users\<user>\AppData\Local\Muntra\Twain.Plugin\Logs\
Vistascan.Plugin	C:\Users\<user>\AppData\Local\Muntra\Vistascan.Plugin\Logs\
Sirona.Plugin	C:\Users\<user>\AppData\Local\Muntra\Sirona.Protocol\Logs\
EzSensor.Plugin	C:\Users\<user>\AppData\Local\Muntra\EzSensor\Logs\
IAM.Plugin	C:\Users\<user>\AppData\Local\Muntra\IAM.Plugin\Logs\
Didapi.Plugin	C:\Users\<user>\AppData\Local\Muntra\Didapi.Plugin\Logs\
DirectShow.Plugin	C:\Users\<user>\AppData\Local\Muntra\DirectShow.Plugin\Logs\
GxPicture.Plugin	C:\Users\<user>\AppData\Local\Muntra\GxPicture.Plugin\Logs\
Wia.Plugin	C:\Users\<user>\AppData\Local\Muntra\Wia.Plugin\Logs\

Print processes

Process	Log folder
Epson.Plugin	C:\Users\<user>\AppData\Local\Muntra\Epson.Plugin\Logs\
Star.Plugin	C:\Users\<user>\AppData\Local\Muntra\Star.Plugin\Logs\
Winspool.Plugin	C:\Users\<user>\AppData\Local\Muntra\Winspool.Plugin\Logs\